We as an international logistic company we offer Ocean Freight, Road Freight, and Air Freight.

Worldwide Courier Logistics provides up-to-date information on your shipment location as it moves through the network. You can track your shipment here

Transit times are based on the services requested and the final destination.

With a reasonable amount of notice, we will always do our best to accommodate this sort of request. Check with our office for the cut-off point for such requests (e.g. 12pm the day prior to the day of delivery).

No, in countries where it is geographically appropriate (the USA, for example), Primestar Courier will also use barges to ensure the optimum routing of customers’ cargo.

This would be the Transport Operations teams (Transops) in our office or send us a mail at info@starsfreight.co

To protect customer privacy, authentication is required to view a shipment’s Proof of Delivery (POD). While basic shipment information can be viewed by anyone who enters the shipment’s Tracking Number/PIN, the POD contains private recipient information, such as the pickup and delivery address, and delivery signature.

To view the POD, the following information must be provided:

• Canadian shipments require one of the following: origin postal code, destination postal code or the bill to account number
• U.S. shipments require one of the following: origin postal code, destination zip code or the bill to account number
• International shipments require one of the following: origin postal code, destination country or the bill to account number

Please note: Shipments using a manual bill of lading will require additional processing time before the POD is available.

To have your shipment redirected to a different address, please contact us via Chat or through our Contact Us page.

Yes, you can request to receive exception notifications and delivery notifications via e-mail by signing up to our E-mail Notifications feature on the Tracking page.

To file a claim, send us a mail at support@starsfreight.co or chat us with the live chat feature of our website, a claim officer will be assigned to you.

The tracking information is updated every time your shipment goes through our facility. It can happen that you do not have tracking information for several days if the next stop is more than a day away. Your package should be delivered by the expected delivery date mentioned in the tracking details.